HiGem. Connect, understand and optimize your CX
AI-driven insights
Automatically uncover trends, opportunities, and challenges.
Action-oriented
Insights are clear and immediately actionable.
CX optimization
Elevate each step of the customer journey, from initial contact to repeated purchase

You're in great company

Building Together For Success

Find unknown moments of truth





Unlock the effects of weather, part of day or
user behaviour on your journeys





See how landing pages, buttons or pages
work across days of the week, campaigns,
segments or other dimensions




Search and find patterns
that matter most

…all with data you already have.


Time to activate your Google Analytics or Celebrus data,

without breaking a sweat

Our secret

Did you know the average marketer spends 
2 to 8 hours a week
on analytics and reporting?

HiGem saves you time through automated actionable insights.

Let our AI show you the insights you need
to
be more relevant to your customers.

Why choose HiGem?

HiGem saves you time through automated actionable insights

You're in the lead

Simply define what you want to know, and let us find meaningful patterns. Insights you can act on today

inspirational insights

HiGem finds you inspirational insights beyond "you've had more visitors than last week".

Save
time on analytics, dedicate more time to your actual job.

Fact-based marketing

HiGem provides fact-based marketing within reach, showing insights that your competitors will not be aware off.

value from your data

Our team has bundled decades of advanced analytics and data experience in one product, so you can get more value from the data you already have.

Our Solutions

Actionable, automated insights on data you already have.

Examples

HiGem for Agencies

Intuition behind HiGem

FAQ

Your Questions, Our Answers

Currently, we support Google Analytics 4 and Celebrus. But we are working on new integrations as we speak.
Want to be sure to have your data source on our roadmap?
Get in touch!

We have already enabled several agencies to help their customers become more datadriven. Check out our partner page or let’s schedule a cup of coffee!

Yes! Our goal is to save people time on the day to day analytics, to enable them to do the fun aspects of their job. Of course that goes for data scientists too! Where a marketer might use their new found time to do actual marketing, you might find yourself pointed into a direction by our insights you’d like to dive deeper into.

Anything customer journey related. Some examples include:

  • Finding the effect of your content towards purchase
  • How high value orders get placed
  • Which traffic sources have the shortest journeys

Sadly: that depends. Both on how complex your journeys are and how complex your goals are. But on average, a couple of weeks will already give you great results!

HiGem is for useful for anyone that would like to make optimizing their customer journeys more datadriven

Every week, new insights appear on the dashboard.

Google offers insights, but those can be a bit random, we find. Because we let you define what you want to know and then put our AI to work, you get more useful information. 

And of course, in future releases we’ll offer more data sources, so you get actual cross-channel insights. We currently already support insights based on the weather in your journeys

A Google Analytics 4 account and half an hour of your time to help us set you up! We can then use BigQuery to integrate your data to our systems.

We can gain access to your Google data directly, through some simple steps. Get in touch to find out!

You have your own personal dashboard with insights

Every week, for each of your desired BlindSpots

Yes! We let you define which so-called ‘BlindSpots’ you’re interested in.